— PRIVACY POLICY —
(Full Content)
1. Introduction
Shelar Tvs Insurance Department respects your privacy and is committed to protecting your personal data in compliance with Indian data protection laws, Meta Business policies, and RCS guidelines.
2. Information We Collect
We may collect:
- Personal details (name, phone number, email)
- Policy-related data
- Device and browser data
- Message interaction data
- Cookies and tracking data
3. Purpose of Data Collection
Data is collected to:
- Provide insurance communication and services
- Send WhatsApp & RCS notifications
- Improve customer experience
- Meet legal and regulatory requirements
4. Consent for WhatsApp & RCS Data Processing
Users explicitly consent to receive messages via WhatsApp and RCS by opting in through forms, calls, or written communication.
5. Legal Basis for Processing
Processing is based on:
- User consent
- Contractual necessity
- Legal compliance
6. How We Use Collected Data
Data is used solely for service delivery, communication, compliance, and internal analytics.
7. Data Retention & Deletion
Data is retained only as long as necessary or required by law and securely deleted thereafter.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms Inc. (WhatsApp)
- Google (RCS infrastructure)
- Telecom operators
- Regulatory authorities (if required)
9. Security Measures & Encryption
We use encryption, access controls, and secure servers to protect data.
10. Cookies & Tracking Technologies
Cookies help improve functionality and user experience. Users may manage cookie preferences via browser settings.
11. Data Transfer & Storage (India-based)
All data is primarily stored and processed within India or in compliance with Indian regulations.
12. User Rights
Users may request access, correction, or deletion of their data by contacting us.
13. Policy for Children
Our services are not intended for individuals under 18 years of age.
14. Updates to Privacy Policy
We may revise this Privacy Policy periodically. Updates will be posted on our platform.
15. Governing Law (India)
This Privacy Policy is governed by Indian law, with jurisdiction in Pune, Maharashtra.
16. Contact Information
Shelar Tvs Insurance Department
Address: SR.NO.49/1, S1, S2, S3, Ruturang Taware Colony, Parvati, Pune – 411009
Phone: 9960121212
Email: SHELARTVS@GMAIL.COM
At Shelar TVS Insurance Department, your peace of mind is our top priority every step of the way.
Our Services
Comprehensive insurance solutions tailored to your needs.
