— PRIVACY POLICY —

(Full Content)

1. Introduction

Shelar Tvs Insurance Department respects your privacy and is committed to protecting your personal data in compliance with Indian data protection laws, Meta Business policies, and RCS guidelines.


2. Information We Collect

We may collect:

  • Personal details (name, phone number, email)
  • Policy-related data
  • Device and browser data
  • Message interaction data
  • Cookies and tracking data

3. Purpose of Data Collection

Data is collected to:

  • Provide insurance communication and services
  • Send WhatsApp & RCS notifications
  • Improve customer experience
  • Meet legal and regulatory requirements

4. Consent for WhatsApp & RCS Data Processing

Users explicitly consent to receive messages via WhatsApp and RCS by opting in through forms, calls, or written communication.


5. Legal Basis for Processing

Processing is based on:

  • User consent
  • Contractual necessity
  • Legal compliance

6. How We Use Collected Data

Data is used solely for service delivery, communication, compliance, and internal analytics.


7. Data Retention & Deletion

Data is retained only as long as necessary or required by law and securely deleted thereafter.


8. Data Sharing with Third Parties

We may share data with:

  • Meta Platforms Inc. (WhatsApp)
  • Google (RCS infrastructure)
  • Telecom operators
  • Regulatory authorities (if required)

9. Security Measures & Encryption

We use encryption, access controls, and secure servers to protect data.


10. Cookies & Tracking Technologies

Cookies help improve functionality and user experience. Users may manage cookie preferences via browser settings.


11. Data Transfer & Storage (India-based)

All data is primarily stored and processed within India or in compliance with Indian regulations.


12. User Rights

Users may request access, correction, or deletion of their data by contacting us.


13. Policy for Children

Our services are not intended for individuals under 18 years of age.


14. Updates to Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on our platform.


15. Governing Law (India)

This Privacy Policy is governed by Indian law, with jurisdiction in Pune, Maharashtra.


16. Contact Information

Shelar Tvs Insurance Department
Address: SR.NO.49/1, S1, S2, S3, Ruturang Taware Colony, Parvati, Pune – 411009
Phone: 9960121212
Email: SHELARTVS@GMAIL.COM

At Shelar TVS Insurance Department, your peace of mind is our top priority every step of the way.

A group of people dressed in formal attire are standing in front of a real estate office. The storefront displays a large sign with an URL and various social media icons, and text in a foreign language. The group mostly consists of men in white shirts and dark trousers, standing in a straight line, with two women at either end of the row.

Our Services

Comprehensive insurance solutions tailored to your needs.

A person in a dark coat is walking past a boarded-up building with the sign 'AGENCE O' above the entrance. The windows are covered with plywood, and there is red graffiti on one of the panels. The scene appears to be urban, and the street is littered with leaves.
A tall, sharp-tipped skyscraper with the text 'Latino Seguros' is framed by dark shapes in the foreground against a clear blue sky.