Shelar Tvs Insurance Department

Terms

— TERMS & CONDITIONS —

(Full Content)

1. Introduction

Welcome to Shelar Tvs Insurance Department (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital platforms, WhatsApp Business communications, RCS messaging services, and all related insurance advisory, servicing, and communication solutions provided by us.

Shelar Tvs Insurance Department operates from SR.NO.49/1, S1, S2, S3, Ruturang Taware Colony, Parvati, Pune – 411009, and provides insurance-related assistance, customer communication, notifications, service updates, and policy support using approved digital channels including Meta WhatsApp Official API and RCS Business Messaging.

By accessing or using our services, you confirm that you have read, understood, and agreed to be legally bound by these Terms.

2. Definitions

  • “User” / “You” means any individual or entity accessing our services.
  • “Services” refers to insurance assistance, policy communication, reminders, notifications, and customer support.
  • “Platform” includes our website, WhatsApp Business account, RCS channels, and associated systems.
  • “Third-Party Providers” include Meta Platforms Inc., Google, telecom operators, and cloud service providers.
  • “Applicable Law” means laws applicable within the Republic of India.

3. Acceptance of Terms

By using our services or communicating with us via WhatsApp or RCS, you expressly accept these Terms. If you do not agree, you must immediately discontinue use of our services.

4. Description of Services

Shelar Tvs Insurance Department provides insurance-related communication and customer engagement services, including but not limited to:

  • Policy information and documentation support
  • Renewal reminders and alerts
  • Claim-related communication
  • Service notifications
  • Customer support via approved messaging channels

We do not guarantee insurance approval or claim settlement; final decisions remain with respective insurers.

5. Eligibility

You must be at least 18 years of age and legally competent to enter into contracts under Indian law to use our services.

6. Account Registration

Some services may require identity verification or registration. You agree to provide accurate, current, and complete information and to keep it updated.

7. User Responsibilities

You agree:

  • Not to misuse our communication systems
  • Not to provide false or misleading information
  • Not to engage in spam, abuse, or unlawful activity
  • To comply with Meta and RCS messaging rules

8. Payment & Billing Terms

Where applicable, service charges, commissions, or fees shall be communicated transparently. Payments once made are non-refundable unless required by law.

9. Subscription Renewal & Termination

Any subscription-based services may renew automatically unless cancelled. We reserve the right to suspend or terminate services for violations of these Terms.

10. Use of WhatsApp Official API & RCS

Our messaging services strictly comply with Meta Business Messaging Policies and RCS guidelines. Messages are sent only to users who have provided explicit opt-in consent.

11. Message Delivery & Compliance Policy

Message delivery depends on network availability, device compatibility, and third-party systems. We do not guarantee uninterrupted or error-free delivery.

12. Intellectual Property Rights

All content, trademarks, branding, and communication templates are the intellectual property of Shelar Tvs Insurance Department and may not be copied or reused without permission.

13. Confidentiality

We maintain strict confidentiality of user information, except where disclosure is required by law or regulatory authorities.

14. Disclaimer of Warranties

All services are provided on an “as-is” basis without warranties of any kind, express or implied.

15. Limitation of Liability

To the maximum extent permitted by law, Shelar Tvs Insurance Department shall not be liable for indirect, incidental, or consequential damages.

16. Indemnification

You agree to indemnify and hold harmless Shelar Tvs Insurance Department from any claims arising from your misuse of our services.

17. Governing Law (India)

These Terms are governed by the laws of India. Courts in Pune, Maharashtra shall have exclusive jurisdiction.

18. Changes to Terms

We may update these Terms periodically. Continued use of services constitutes acceptance of revised Terms.

19. Contact Information

Shelar Tvs Insurance Department
Address: SR.NO.49/1, S1, S2, S3, Ruturang Taware Colony, Parvati, Pune – 411009
Phone: 9960121212
Email: SHELARTVS@GMAIL.COM

At Shelar TVS Insurance Department, we blend professionalism with a personal touch to protect what matters most to you.

Learn More
A person wearing a hat and carrying a blue pesticide sprayer is walking through a green field, likely to spray crops. The surrounding area is lush with grass, indicating an agricultural setting.
A tall building with an intricate architectural design and a large advertisement painted on one of its walls for the Commercial Union Assurance Company. The facade features numerous windows in a symmetrical pattern, and the structure has a historic, early 20th-century appearance.

Our Services

Comprehensive insurance options tailored to your needs.

A person wearing a jacket and a hat is standing in a dimly lit industrial environment. The walls are aged and there is a sign about fire suppression systems. A lamp hangs overhead illuminating a map or diagram on the wall.
A garage with signage displaying the words 'CARÈS Car Storage & Services' on a glass door. Part of a sports car with a large rear spoiler, visible from the back, occupies the right side of the image, with 'LUCID Detailing' on its license plate.